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Privacy

Silvertip Productions, Ltd. Online Privacy Policy

Silvertip Productions does not sell, rent, loan, or give away information about our customers. Silvertip Productions does not send marketing information (spam) to customers. We do maintain records on customers who purchase our product as required for business and tax purposes. We may also retain email addresses for customers in case we need to re-contact them concerning a product they have already purchased.

Silvertip Productions, Ltd. is a Limited Liability Company, established in 1997, and located in Canal Winchester, Ohio. What follows is Silvertip Productions, Ltd. online privacy policy, which governs personal information gathered on our Internet sites.

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Silvertip Productions encrypts billing information wherever Silvertip requests it. All Silvertip employees with access to personal information obtained on Silvertip web sites are also bound to adhere to this policy.

Personal Information that Silvertip May Collect Online

Silvertip Productions collects personal information online, including names, postal and e-mail addresses, phone numbers, billing information, voluntary surveys, and customer feedback.

Silvertip Productions does not knowingly collect or maintain any personal information from children under the age of 13. In addition, Silvertip’s business sites are not designed with the purpose of attracting any person under age 13.

How Silvertip Productions Uses Personal Information Collected Online

Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to process billing and shipping requests related to purchases. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a mailing list to receive information about Silvertip Productions programs and services. This election box only appears in places where Silvertip Productions maintains such lists. At any time you can add or remove your name from a Silvertip Production’s list by contacting us at info.silvertip.net.

How Your Information May Be Shared

Billing information such as credit card numbers are used as necessary to process payments. Customers may pay for products and services with credit cards online, or by phone. Silvertip also accepts checks and money orders. You may call Silvertip Productions toll-free at 1-866-888-8507 to discuss payment options, or process a credit card offline.

Silvertip Productions will never sell, rent, loan, or otherwise give your personal information to another business or organization for marketing purposes. Silvertip Productions may release personal information under the following circumstances:

Where release is required by law (for example, a subpoena) or regulation.

Where our records indicate a customer or company may be engaged in fraudulent activity or illegal copying of Silvertip Productions’ products.

To appropriate persons, if your communication suggests possible harm to others.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at info@silvertip.net. Let us also know what led to your submission of personal information so we may efficiently locate your records.

Computer Tracking and Cookies

Our web sites are not set up to collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of site usage data, such as the number of hits, visits to our sites, and search terms or words used to find Silvertip sites. This information is used for internal purposes by technical support staff to provide better services, but the statistics contain no personal information and cannot be used to gather such information.

Our web sites also recognize the online site where visitors find links to Silvertip’s sites, but we cannot identify the visitor or the visitor's address.

Problems or Complaints with Silvertip's Privacy Policy

If you have a complaint about Silvertip Productions’ compliance with this privacy policy, you may contact info@silvertip.net for prompt attention.